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State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations

State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations

IMF Establishes FinTech Task Force to Study How Technology Is Changing Finance

IMF Establishes FinTech Task Force to Study How Technology Is Changing Finance

Bank of America Named Global Bank of the Year for Payments and Collections

Bank of America Named Global Bank of the Year for Payments and Collections

NICE Releases New Omnichannel Recording Platform Aimed at Improving Customer Service

NICE Releases New Omnichannel Recording Platform Aimed at Improving Customer Service

Financial Sector Outsourcing Is Poised for Growth but Political Hurdles Remain

Financial Sector Outsourcing Is Poised for Growth but Political Hurdles Remain

Scotiabank Plans to Invest $1 Billion USD in Digital Transformation Over the Next Three Years

Scotiabank Plans to Invest $1 Billion USD in Digital Transformation Over the Next Three Years

Trump Invites Trinidad and Tobago Prime Minister Rowley to White House

Trump Invites Trinidad and Tobago Prime Minister Rowley to White House

Banks Recognize the Need for Omnichannel Customer Experience but Few Are Executing

Banks Recognize the Need for Omnichannel Customer Experience but Few Are Executing

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