NICE was recognized with a silver award for its leading "Contact Center Solution" and a bronze honor in the "Business Intelligence Solution" category.
"Devices will recognize the user rather than having to remember an assortment of letters and numbers that are forgotten or could be guessed," said Lloyds.
The award, handed out annually by Celent, aims to honor the best use of technology in different areas critical to success in banking.
"This move clearly demonstrates BHP Billiton's continued commitment to the country and its confidence in the Trinidad and Tobago talent pool," stated the Energy Chamber of Trinidad and Tobago.
"Amazon Connect is simple enough to be configured and run directly by business decision makers," according to Jeff Barr of AWS.
"The presence of the World Economic Forum in our city will help accelerate innovative science and technology policies," said San Francisco Mayor Ed Lee.
Piarco International Airport was also honored for having the best airport staff in the Caribbean due to the quality of service, efficiency, attitude, and friendliness shown by employees.
State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations
“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.
The new IMF working group will study the many economic and regulatory implications of the technological developments that are changing the world of finance.
Bank of American was honored by Treasury Management International for its "commitment to innovations that are driving a change in client behavior and opportunity."
"We are strengthening our commitment to simplifying processes and experiences, empowering users, and facilitating digital interactions," said Miki Migdal of NICE.
From IT to BPO to regulatory compliance efforts, we are now arriving "at that place where the banks are ready to outsource,” says Anupam Jain of Everest Group.
"Our customers want to do more of their banking through digital channels," said Brian Porter, Scotiabank chief executive
In a recent phone call, the two world leaders reportedly discussed "a number of issues of mutual interest to Trinidad and Tobago and the United States."
Though most now see the importance of omnichannel, more than half of the financial companies surveyed "have not begun substantive efforts."
"How customer insight is used can make a big difference to the customer experience — and ultimately to the profitability of the organization," states the report.
Brexit “offers opportunities to attract new opportunities to our shores,” said Enda Kenny, head of Irish government.
From the Tobago airport to roads to ports to power generation, 2017 is set to be a big year for infrastructure upgrades in Trinidad and Tobago.
"Daimler's new payment system underscores our ambition...to make the products and services we offer even more appealing," said the company's Bodo Uebber.
Company president calls the onmi-channel offering "analytics with no limits."
The bank chose this platform to improve its customer service, manage vendors, and implement other complementary solutions.
"Citi bumped the APRs on its card offers by 0.25%, causing the national average APR to rise to an all-time high."
"Consistent, reliable, and competitive air access is the lifeblood of any modern economy," says Trinidad and Tobago's tourism minister.
Energy, educational exchange, and combating violence are key components of legislation that congressional sponsors hope will increase U.S. influence in the region.
Ahead of the Pack: How Trinidad and Tobago Outpaces Nearshore Competitors in Key Site Selection Criteria
A country that wasn’t on the radar for most multinationals a decade ago is now moving to the front of the pack.
"Our intention is to roll out this network nationally, at least 85% population coverage over the next few months," said CEO Dr. Ronald Walcott.
More than 1,000 bank branches have been shuttered in the past two years, with HSBC closing 27% of its branches and Lloyds closing 14%.
Latin American and Caribbean Exports Projected to Fall Again in 2016 – But Rate of Decline Is Slowing
The rate of export decline is slowing, with this projected 6% fall in 2016 being far less than the 15% plummet in 2015.
Among the 10 Latin American and Caribbean nations tested by the OECD, Trinidad and Tobago ranked fourth behind only Argentina, Chile, and Uruguay.
"Repealing the last $1.9 billion in Dodd-Frank from the Obama administration might be the first step for Congress in a more comprehensive overhaul of the law."
Nearly three-fourths of those looking to enter the accounting field are concerned that automation will make their jobs obsolete.
Trinidad and Tobago Plans to Make Public/Private Partnerships a Larger Part of Infrastructure Development
The benefits for companies come in a plan to “provide 50% tax relief and other appropriate fiscal incentives to businesses."
“We know our customers value their time and like to do everything through their cell phones," said Cristina de Parias, head of BBVA Spain.
No deal is worth it if the transaction leads to some cyber-thief in Russia emptying your bank account a few hours later.
"Financial institutions that deal with hundreds of thousands of clients and huge money transactions daily can greatly benefit," says Marcel Valverde of Unisys.
"As the software gets smarter it just creates more and more opportunities to add value," says Rod Drury of Xero.
"This collaboration embodies Partech Ventures’ transatlantic DNA and will enable our B2B portfolio companies around the world to access more prospects," said Partech's Philippe Collombel.
"Thanks to its Rated 3 TIA-942 Certification, TSTT has positioned itself among the top data centers worldwide."
Nearly three-fourths of CEOs believe that the next three years will be more critical for their industry than the previous 50.
"Succeeding in this new competitive landscape requires a rigorous focus on customer care," says Atul Garg of Protiviti.
The data center market is booming the world over. Trinidad and Tobago has been keeping up with the pace and made great strides in recent years.
BBVA is making AWS its "preferred" cloud infrastructure provider to help migrate its workflows to the provider's system.
NICE Trading Recording solution allows financial institutions to use the same secure means to capture calls in their back office that they use on their trading floors.
Deloitte's $20 million investment in Querétaro, Mexico, will create one of its four major regional services centers.
Accenture has bought a company that it believes can allow it to "help banks make the branch a physical manifestation of the digital experience."
With blockchain, "we may see the financial services industry becoming more streamlined and efficient," says the U.K. actuary department.
The downtime was reportedly due to Bancolombia's failure to renew a domain.
Finance Minister Colm Imbert: "Over 1,500 employees are expected to be engaged. Hundreds more will be employed in indirect activities."
Automation is increasingly critical to outsourcing, financial services, and customer service. Blending this technology with the right human talent is the key. “You can never replicate certain decision making,” says Frances Karamouzis of Gartner.
"The U.K.’s referendum on its E.U. membership is a major issue for us to deal with," says Inga Beale, chief executive of Lloyd's of London.