Companies in all industries and all locations are increasingly looking to technology to improve their operations, streamline processes, and save time. While many separate innovations are merging together in this wider push for digital transformation, the benefits of automation and ...
Companies are seeing that RPA saves time and money while reducing errors and creating opportunities. "We see this more as a highway for growth," says Juan Felipe Giraldo of Bancolombia.
"How much technology can we do that replaces people?" said Tom Montag, COO of Bank of America, at a conference this week.
"In two years’ time, we expect this to look like a completely different company,” said Ravi Tewari of Guardian Group.
State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations
“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.
Automation is helping organizations deliver innovation in business and IT services while cutting costs, improving service, and optimizing processes.