Banking is in dire need of transformation. Some banks get it, others are destined to be left behind. For innovation in banking, look to challengers like Apple with its new Apple Card and “neobanks” like Monzo. Although the threats are ...
Everest Group Names Top 50 BPO Companies for 2018
Among the top five — ADP, Teleperformance, Accenture, Conduent, and Paychex — are several with a focus on financial services.
Critical Factors to Consider Before Selecting a Nearshore Location, Part 9: Putting It All Together
“Latin America has a lot to offer and can serve quite a variety of different needs from different price points,” says Sebastian Menutti of Frost & Sullivan.
Critical Factors to Consider Before Selecting a Nearshore Location, Part 4: Service Specialization
“When you’re not India ... then you have to really start prioritizing,” says Johan Gott of AT Kearney. “You really need to think about, ‘How is the niche that we are playing in better than anyone else’s?’”
Critical Factors to Consider Before Selecting a Nearshore Location, Part 3: Talent Pool
A nearshore location’s talent pool is second category analyzed in the TTIFC whitepaper “7 Critical Factors to Consider Before Selecting a Location in the Booming Nearshore Market.” In the weeks to come, we will publish more sections in an ongoing series that will further ...
Financial Sector Outsourcing Is Poised for Growth but Political Hurdles Remain
From IT to BPO to regulatory compliance efforts, we are now arriving "at that place where the banks are ready to outsource,” says Anupam Jain of Everest Group.
Outsourcing and Global Services Outlook 2017: Everything Is Changing
Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds — and perhaps better positioned for the wider evolution already underway.