As RPA successes add up for insurers, these early wins may be seen as just the first steps on an industry-altering journey.
Companies are seeing that RPA saves time and money while reducing errors and creating opportunities. "We see this more as a highway for growth," says Juan Felipe Giraldo of Bancolombia.
"In two years’ time, we expect this to look like a completely different company,” said Ravi Tewari of Guardian Group.
State of Outsourcing Report Reveals that Lines Are Blurring Between Front- and Back-Office Operations
“In a few months, the lever of automation will become more and more embedded and there will be less talk about a front and back office," says Phil Fersht of HfS Research.
NEW YORK–(BUSINESS WIRE)–Accenture (NYSE:ACN) has secured the lead position in the ‘Winner’s Circle’ of HfS Research’s 2016 Finance and Accounting As-a-Service Business Process Outsourcing (BPO) Blueprint Report. The report recognizes Accenture as the overall leader in both execution and innovation, positioned ...