US wholesale food giant Sysco (NYSE:SYY) has entered a deal with Cognizant (NASDAQ: CTSH) to outsource all US customer service operations.
About : Loren Moss
St. Lucia Electrical Utility Seeking Contact Center WFM Vendors
The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their IP PBX.
In Its 12th Year, Miami Rum Renaissance Celebrates The Iconic Beverage Of The Caribbean
The producers of Miami Rum Renaissance Festival are inviting ...
Seedstars Global Emerging Market Startup Event To Take Place March 30-April 3 In Switzerland
The 7th edition of the Seedstars Summit event, Seedstars 2020 will occur in Lausanne, Switzerland from March 30 to April 3rd, 2020.
Author Ram Charan On How Countries Like Guyana, Suriname & Colombia Can Leapfrog Past The Resource Curse
Ram Charan shared his insights with Finance America on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.
St. Lucia Lands ItelBPO For New 300 Seat Contact Center
ItelBPO Selects St. Lucia to open 300 seat contact center facility to open in April, 2020.
OWS2.0 Is The Must Attend Event This February For Outsourcing, Shared Services & GBS
The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet us there!
US DFC Head Receives Honduran Presidential Delegation To Discuss Economic Growth
U.S. International Development Finance Corporation (DFC) Chief Executive Officer ...
US Commits $1 Billion USD To Guatemala Private Sector Development
Adam Boehler, Chief Executive Officer of U.S. International Development ...
LatAm Countries Not Well Positioned To Withstand Next Recession Says Fitch Ratings
Growth in public debt burdens and fiscal deficits in ...
Significant Offshore Oil & Gas Found Off Suriname Coast
Apache Corporation (NYSE, NASDAQ: APA) and Total S.A. (NYSE: TOT) today announced ...
Considering doing business in Latin America or the Caribbean?
Leverage the expertise & on-the-ground experience of Loren Moss ...
Belize Launches National Investment Strategy Project
The Government of Belize through the ministry responsible for ...
itelBPO Sells 30% Equity to Jamaican Investment Funds
Jamaican contact center outsourcing company itelBPO announced yesterday that ...
BP Strikes Gas 50 Miles Off Trinidad Coast
BP Trinidad & Tobago (BPTT) today announced that it ...
Medtronic Announces $50 Million USD Post-Hurricane Expansion In Puerto Rico
Medical device manufacturer Medtronic (NYSE:MDT) last week announced a ...
Cartagena Is Worth A Closer Look For Industry & Tourism, IPA Gives 6 Reasons Why
According to investment promotion agency (IPA) Invest in Cartagena, ...
Genpact Announces New Finance & Accounting Delivery Center in Hereida, Costa Rica
Genpact (NYSE:G), a global business process outsourcing firm today announced ...
BlackRock’s Rick Rieder Insists A Recession is Still Unlikely
SUBMITTED OPINION–Today’s payroll report printed a bit weaker than ...
US Government Deploys Elite Disaster Response Team To The Bahamas To Provide Aid In Response To Hurricane Dorian
The U.S. Agency for International Development (USAID) has deployed ...
Bahamas: Officials Continue to Asses Hurricane Dorian Damage, Remind Travelers that Most Islands Remain Open For Business
Bahamian officials continue to assess the damage in The ...
Jamaica Bureau of Standards Sponsors Efforts To Support Exporters
The sponsorship, worth J$6 million, will support the program ...
Unisys To Support Bancolombia With Biometric Identity, Service Desk Solutions
Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: ...
Everest Group Shows How Banks Can Leverage Technology To Deliver Superior Banking Experiences
Banking is in dire need of transformation. Some banks ...
Moody’s Investors Service Issues Periodic Review, Maintains Trinidad & Tobago’s Government at Ba1
Moody’s Investors Service reviews all of its ratings periodically ...
With New Bogotá Store, PriceSmart Continues Expansion Into The Caribbean, Central America, & Colombia
PriceSmart, Inc. (NASDAQ: PSMT) today announced that on August 21, 2019, ...
OAS Member States Use Big Data, Artificial Intelligence and Analytics To Combat Corruption & Inform Citizens
Prior to the OAS General Assembly held last month ...
Scotiabank Sells US Virgin Island, Puerto Rico Operations to OFG Bancorp Subsidiary Oriental Bank
FG Bancorp (NYSE: OFG) and Scotiabank (NYSE: BNS) have ...
Copa Airlines Adds Flights Between Paramaribo, Suriname and Panamá
Panamá based Copa Airlines, a subsidiary of Copa Holdings, ...
Report: Caribbean Countries Leveraging Advanced Technologies To Deliver Health Care and Education
Information and Communication Technologies (ICTs) are a major tool ...
YellowPepper, HST Sign Pact For Device-Based Payments
Payment technology firms, HST and YellowPepper announced today that ...
Moody’s affirms Trinidad & Tobago’s Ba1 ratings; maintains stable outlook
Moody’s Investors Service has this past week affirmed the ...
New technologies will help reduce the digital divide in The Caribbean
During the GSMA Mobile 360 ° event that took ...
Trinidad & Tobago’s Economy On Track To Outpace World Bank Forecast: Oxford Business Group
On April 19 the World Bank revised its forecast ...
Financial Payments Consortium Launches b.yond Financial Innovation Platform
Last week, Visa, along with Global Processing Services, Pannovate, ...
Hilton Expands In The Caribbean With Its First Tapestry Collection Hotel
Hilton (NYSE: HLT) today announced the signing of ROK ...
Finance TnT To Participate In GFC Media’s Project Finance & Capital Markets Symposium In Miami
Hosted by GFC Media Group, Project Finance & Capital ...
NEC’s Kukita Shinya Explains How Robotics & Artificial Intelligence Are Changing The Way We Work & Live
Finance TnT Executive Editor Loren Moss was able to ...
Miami Rum Festival Showcases Caribbean’s Most Cherished Export for 11 Straight Year
In 2008, the Miami Rum Festival began as a small but ...
Outsourcing World Summit Offers Value for TTIFC, BPO & Shared Services Colleagues
The International Association of Outsourcing Professionals largest annual event, ...
Peter Altabef to discuss Cybersecurity Moonshot, Cyber War Defense
Unisys Corporation (NYSE: UIS) Chairman and CEO Peter Altabef will participate in a ...
Amazon AWS Announces Additional Edge Locations, Commitments In CALA Region
Amazon Web Services (AWS) (NASDAQ: AMZN) announced in Bogotá ...
Standard Bank Designates Amazon AWS As Its Preferred Cloud Provider
Yesterday, Amazon Web Services, Inc. (AWS) (NASDAQ: AMZN), announced that Standard Bank ...
Commercial Banks Increasingly Partnering With Fintech Providers To Improve Customer Experience
More than three-quarters (78%) of US commercial banks are ...
Demystifying Intelligent Automation and Machine Reasoning with Sam Gross
"It used to be said that the meek shall inherit the earth," says Sam Gross. "That is not true any longer. Mathematicians will inherit the earth."
Review: Former McKinsey & BCG Partner Bill Matassoni’s Memoir is a Quick, Enlightening Read
Loren Moss just finished the recently released “Marketing Saves The World by Bill Matassoni, a retired executive who made partner at both McKinsey Consulting and Boston Consulting Group (BCG).
John O’Brien of Visis: Caribbeans Can Qualify For Special Australian Investor Visa
The Caribbean is a region with many citizens holding ...
As Automation and Tech Disruption Increase, Companies Must Prepare Now for the Workplace of the Future
Eric Hutto of Unisys: "Today’s digital companies...don’t want VPs, directors, and managers. They want design thinkers, and they want creative people."
How Unisys Is Using Micro-Segmentation and Cognitive Technology to Enhance Security and Customer Experience in Banking
The larger security war in the financial services sector ...
Interview: TSTT Is Building More Data Centers to Meet Rising Demand in Trinidad and Tobago
"In terms of customer data and financial records — because of the laws that exist around the world — everybody wants to keep their data local," says Paul Mayne of TSTT.