Loren Moss

About : Loren Moss

Loren Moss is the editor and head analyst of Finance Americas.

Jürgen Stütz Named To Blue DIamond Resorts As SVP Sales, Marketing & Distribution

Blue Diamond Resorts Names Jürgen Stütz As Senior Vice President, Sales, Marketing & Distribution

Alorica Announces Full Salaries Will Be Paid For Employees Infected With COVID-19 Coronavirus

Alorica has reconfirmed that there will be payment of full salaries for all team members who have tested positive for COVID-19 for the duration of their sick leave.

Statement From Alorica In Response To Finance Americas Articles On Jamaica COVID-19 Infections

It is with great concern and sadness that the management of Alorica acknowledges that members of our Alorica team at our Portmore, St. Catherine facility have tested positive for the SARS-CoV-2 (COVID-19) Virus.

Update: Almost Half of 125 Coronavirus Cases In Jamaica Linked To Alorica

Jamaica now has 125 cases of Coronavirus COVID-19 infections, up from 73 cases just 48 hours ago. There are now 52 cases that the health ministry attributes to an Alorica contact center in the Kingston suburb of Portmore.

31 of 32 New Coronavirus Cases In Jamaica Linked To Alorica Call Center, Government Announces Criminal Investigation

Jamaica's Prime Minister Andrew Holness has asked police & health officials to investigate circumstances regarding the Coronavirus outbreak at Alorica, and to bring any appropriate charges.

PriceSmart Sees Sales Surge Almost 20% In March, Postpones New Jamaica, Colombia, Costa Rica Stores, To Launch Online Shopping & Delivery Option

International warehouse club operator PriceSmart announced that for the month of March 2020 net merchandise sales increased 17.1% to $306.1 million USD in the midst of the Coronavirus COVID-19 Pandemic.

Altia Smart Cities Stays Open, Protects BPO & Contact Center Workers During Pandemic

To support all of their customers, ALTIA directly requested special permission to continue operations from the Honduran government and coordinated with health officials, following their guidelines in a very strict manner.

US Firm Offers N95 Masks Available For Immediate Delivery To Domestic & International Destinations

German Trejo of G&T Consulting, has confirmed, that it has available stocks of genuine 3M and other branded N95 masks, as well as versions by other manufacturers available for rapid delivery

IAOP Launches Impact Sourcing Champions Index

IAOP, the International Association of Outsourcing Professionals today announced the launch of its Impact Sourcing Champions Index, IAOP's inaugural list of companies that have distinguished themselves as trailblazers in impact sourcing.

Copa Airlines Suspends Flight Operations After Panamá Closes Its Borders

As the government of Panamá announced the closing of its airspace to international passenger arrivals beginning Sunday, until April 21, Panamanian regional carrier Copa Airlines (NYSE: CPA) announced that it has been forced to cancel all flights so will temporarily cease operations.

Join Finance America’s Executive Editor For A Free Webinar On Latin American Hydroelectric Power

Loren Moss, Executive Editor, Finance Americas, will present on:“Socio-political factors in the development and renovation of hydroelectric plants”.

Copa Airlines Contemplates Temporary Total Shutdown of Operations

With travel restrictions in place due to the Coronavirus COVID-19 pandemic, Copa Airlines issued a filing indicating that the company will reduce capacity by 80% but may shut down completely.

Work From Home Programs Deserve A New Look In Light Of Coronavirus Pandemic

Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.

Despite Coronavirus Fears, Copa Airlines Traffic Remains Steady For February Compared To Last Year

For the month of February 2020, Copa Holdings' capacity (ASMs) remained flat while system-wide passenger traffic (RPMs) increased 0.4% year over year. As a result, system load factor for the month was 84.0%, 0.4 percentage points higher than February 2019.

Spirit Airlines Adds Flights Between San Pedro Sula, Honduras & Cancún, México to New Orleans, Louisiana

Low-cost carrier Spirit Airlines last week announced new international flights between New Orleans, Louisiana and San Pedro Sula, Honduras.

Peruvian Mining Report Released By Vostock Capital Prior To Mining Peru 2020 Event

The Vostock Capital team of analysts has prepared a report on key investment projects in Peru.

Ibex Rewards 2 Jamaican Contact Center Employees With New Cars

Ibex Digital, a unit of Ibex Global held an event to reward two top performing employees with a car giveaway drawing called “This is How We Roll” last Wednesday, with winners selected randomly from over 850 tickets. The two winners of the cars are Ibex agent Mounirah Alexander and team manager Karissa Chambers-Barker.

Unisys Consolidates Americas Operations, To Sell US Federal Business To SAIC

Unisys Corporation (NYSE: UIS) has announced a consolidation of its Enterprise Solutions United States & Canada (US&C) and Latin America regions into a new Americas region.

Even Without Infections, Fitch Says Coronavirus Threatens Caribbean & LatAm Economies

Sovereign and corporate issuers in Latin America will be adversely affected by slower Chinese demand and commodity price weakness caused by coronavirus due to high commodity export dependence and direct trade exposure to China, says Fitch Ratings.

Frost & Sullivan Recognizes Almaviva For Latam Contact Center Leadership

Based on its recent analysis of the Latin American contact center outsourcing services market, Frost & Sullivan has recognized Almaviva with the 2020 Latin American Competitive Strategy Innovation and Leadership Award for its emphasis on service improvements.

Arthur J. Gallagher Takes Controlling Stake In Trinidad Insurance Broker Risk Management Services

Arthur J. Gallagher & Co. (NYSE: AJG) has acquired ...

Guyana, Guatemala, Guadeloupe: JetBlue Extends Caribbean/LatAm Connectivity With New Flights

JetBlue (NASDAQ: JBLU) has extended connectivity between its John ...

Everest Group Names TCS Healthcare Payer Digital Services Leader, Star Performer

Tata Consultancy Services (BSE: 532540, NYSE: TCS) has been ...

IAOP Announces 2020 Leadership Hall of Fame Inductees Peter Bendor-Samuel & Suzanne Leopoldi-Nichols

IAOP, the International Association of Outsourcing Professionals last week announced Peter Bendor-Samuel, Founder and CEO, Everest Group, and Suzanne Leopoldi-Nichols, President, Global Business Services, UPS, will be inducted into its Leadership Hall of Fame.

Next 2 Years To See Massive Disruption of Financial Services By AI According To Study

A new survey released by the World Economic Forum ...

ExxonMobil Makes 16th Petroleum Discovery In Guyana’s Waters

ExxonMobil has made its 16th oil discovery offshore Guyana. The new discovery was made northeast of the producing Liza field at the Uaru well, on the Stabroek Block according to Dr. Mark Bynoe, Guyana’s director of the new Department of Energy.

Bogotá Colombia Attracts Record 48 Foreign Direct Investment Projects In 2019

During 2019, Invest in Bogota (IIB), the city of Bogotá's investment promotion agency, supported 48 greenfield Foreign Direct Investment projects, its highest number for a calendar year since its institution in 2006.

ServiceNow Unrolls Back-Office Banking Digital Transformation Solution With Deloitte

ServiceNow expands partnerships with Deloitte and Accenture to address industry–specific digital transformation challenges

Colombia Wins 1,000 Job Shared Services Expansion By Swiss-Based LafargeHolcim

Switzerland based LafargeHolcim Selects Colombia for 1000 seat shared services expansion

Cognizant Wins Customer Service Outsourcing Deal With US Food Wholesaler Sysco

US wholesale food giant Sysco (NYSE:SYY) has entered a deal with Cognizant (NASDAQ: CTSH) to outsource all US customer service operations.

St. Lucia Electrical Utility Seeking Contact Center WFM Vendors

The electric utility in the Caribbean island country of St. Lucia is seeking to acquire and implement a Workforce Management and Advanced Quality Management system to integrate with their IP PBX.

In Its 12th Year, Miami Rum Renaissance Celebrates The Iconic Beverage Of The Caribbean

The producers of Miami Rum Renaissance Festival are inviting ...

Seedstars Global Emerging Market Startup Event To Take Place March 30-April 3 In Switzerland

The 7th edition of the Seedstars Summit event, Seedstars 2020 will occur in Lausanne, Switzerland from March 30 to April 3rd, 2020.

Author Ram Charan On How Countries Like Guyana, Suriname & Colombia Can Leapfrog Past The Resource Curse

Ram Charan shared his insights with Finance America on topics like digital disruption: a topic he addressed in his books Global Tilt and Attacker's Advantage.