Services, CX & BPO

Business Process Outsourcing, Customer Contact & Shared Services in Latin America & The Caribbean

IAOP Launches Impact Sourcing Champions Index

IAOP, the International Association of Outsourcing Professionals today announced the launch of its Impact Sourcing Champions Index, IAOP's inaugural list of companies that have distinguished themselves as trailblazers in impact sourcing.

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Ibex Rewards 2 Jamaican Contact Center Employees With New Cars

Ibex Digital, a unit of Ibex Global held an event to reward two top performing employees with a car giveaway drawing called “This is How We Roll” last Wednesday, with winners selected randomly from over 850 tickets. The two winners of the cars are Ibex agent Mounirah Alexander and team manager Karissa Chambers-Barker.

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