ItelBPO Selects St. Lucia to open 300 seat contact center facility to open in April, 2020.
Business Process Outsourcing, Customer Contact & Shared Services in Latin America & The Caribbean
OWS2.0 Is The Must Attend Event This February For Outsourcing, Shared Services & GBS
The International Association of Outsourcing Professionals' annual can't miss event, OWS 2.0 will be in Orlando this February, Meet us there!
itelBPO Sells 30% Equity to Jamaican Investment Funds
Jamaican contact center outsourcing company itelBPO announced yesterday that ...
Genpact Announces New Finance & Accounting Delivery Center in Hereida, Costa Rica
Genpact (NYSE:G), a global business process outsourcing firm today announced ...
Unisys To Support Bancolombia With Biometric Identity, Service Desk Solutions
Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: ...
Review: Former McKinsey & BCG Partner Bill Matassoni’s Memoir is a Quick, Enlightening Read
Finance T&T Executive Editor Loren Moss just finished the ...
Everest Group Names Top 50 BPO Companies for 2018
Among the top five — ADP, Teleperformance, Accenture, Conduent, and Paychex — are several with a focus on financial services.
CEO Bob Dechant Explains Why Ibex Interactive Is Betting Big on the Caribbean
More and more companies are continuing to embrace the ...
Interview: Diane Edwards on Why Cooperation Is Key for the Caribbean to Attract BPO Business
Finance TnT’s Loren Moss attended the 2017 Outsource to ...
NICE Wins Two Stevie Awards for Customer Service at Annual Industry Gala
NICE was recognized with a silver award for its leading "Contact Center Solution" and a bronze honor in the "Business Intelligence Solution" category.
Accenture Partners with French VC Firm to Drive Startup Innovation
"This collaboration embodies Partech Ventures’ transatlantic DNA and will enable our B2B portfolio companies around the world to access more prospects," said Partech's Philippe Collombel.
Infosys Loses Major Contract with RBS During an Already-Difficult Year
After the loss of a $300 million USD deal in an already-troubling year, Infosys has some work to do to make up for a big hole in its balance sheet.
Call for Proposals: Inter-American Development Bank in Search of Health and Water Startups
The IDB will select the top proposals to compete for prizes at the bank's November event in Buenos Aires, Argentina.
HfS: Accenture Takes The Lead In Finance & Accounting-As-A-Service
NEW YORK–(BUSINESS WIRE)–Accenture (NYSE:ACN) has secured the lead position ...
RBC’s Operations Center For Southern Caribbean Employs 400 In Trinidad & Tobago
Trinidad & Tobago’s Daily Express reported on RBC Financial’s ...
Trinidad & Tobago Key To Scotiabank’s International Network, Say Executives
“For us, T&T plays a key role even beyond ...
TTIFC Launches International Outsourcing Summit June 15-16, 2016
The Trinidad & Tobago International Financial Centre (TTIFC) is ...