Site Selection Archives

"In terms of customer data and financial records — because of the laws that exist around the world — everybody wants to keep their data local," says Paul Mayne of TSTT.

Interview: Eduardo Almeida of Unisys Breaks Down the Company’s Caribbean Outlook

"The Caribbean represents a huge opportunity for a company like Unisys," says Almeida. "We've been seeing a lot of investments from the public sector."

Critical Factors to Consider Before Selecting a Nearshore Location, Part 9: Putting It All Together

“Latin America has a lot to offer and can serve quite a variety of different needs from different price points,” says Sebastian Menutti of Frost & Sullivan.

Critical Factors to Consider Before Selecting a Nearshore Location, Part 7: Connectivity and Infrastructure

“You can probably get the bandwidth you need anywhere almost. It’s just a question of how much it’s going to cost.”

Exclusive Video Interview: Peter Ryan Discusses Caribbean BPO with FinanceTnT

During the recent CAIPA event that took place in ...

CAIPA’s Outsource to the Caribbean Event Considered a Success, but Must Be Built Upon

The Caribbean Association of Investment Promotion Agencies (CAIPA) held ...

Critical Factors to Consider Before Selecting a Nearshore Location, Part 5: English Proficiency

"We’re talking about U.S. companies,” says Sebastian Menutti of Frost & Sullivan. “So high proficiency in English is a requirement.”

50 Graduate from T&T IFC Global Business Services and Soft Skills Program

In November, a class of 50 students graduated from the business process outsourcing (BPO) training program of the Trinidad and Tobago International Financial Centre.

Critical Factors to Consider Before Selecting a Nearshore Location, Part 4: Service Specialization

“When you’re not India ... then you have to really start prioritizing,” says Johan Gott of AT Kearney. “You really need to think about, ‘How is the niche that we are playing in better than anyone else’s?’”

Critical Factors to Consider Before Selecting a Nearshore Location, Part 2: Business and Political Climate

A country's tax code, regulations, and overall bureaucratic hurdles tend to be the top-line items that decision-makers look at.

Site Selection Specialist John Hall Praises Trinidad and Tobago’s Finance and Accounting Outsourcing Potential

Trinidad and Tobago's talent is the key factor that can help it advance from “where you are today to where you would like be as a country," said Hall.

iQor Opens 600-Seat Contact Center in Trinidad and Tobago, Its Second Location in the Country

iQor COO Gary Praznik: ”The new facility affirms iQor’s commitment to Trinidad and Tobago as the ideal outsourcing option for the United States domestic market."

University of the West Indies and Trinidad and Tobago IFC Partner to Provide Professional Training

Trinidad and Tobago IFC sees the signing of this MoU as a major part of its strategy to prepare the workforce and generate high-value employment.

Trinidad and Tobago International Financial Centre Introduces Training Program to Expand Financial Sector Talent Pool

"This is a very important step for the Trinidad and Tobago IFC and the participants in the program,” said Shane Kissoon of ACCA Caribbean.

Trinidad and Tobago’s Strengths Align with Nearshore Needs

Why anyone considering a nearshore location should find out more about Trinidad and Tobago.

Low Cost, Low Demand Have Created a Renter’s Paradise for Office Space in Trinidad and Tobago

“We don't how long the prices will remain this competitive, but at the moment, it's very much a tenant's market," says Jean-Paul de Meillac of Terra Caribbean.

BHP Billiton Moves North American Accounting and Reporting Functions to Trinidad and Tobago

"This move clearly demonstrates BHP Billiton's continued commitment to the country and its confidence in the Trinidad and Tobago talent pool," stated the Energy Chamber of Trinidad and Tobago.

Trinidad and Tobago’s Piarco International Airport Named Second Best Airport in the Caribbean

Piarco International Airport was also honored for having the best airport staff in the Caribbean due to the quality of service, efficiency, attitude, and friendliness shown by employees.

Financial Sector Outsourcing Is Poised for Growth but Political Hurdles Remain

From IT to BPO to regulatory compliance efforts, we are now arriving "at that place where the banks are ready to outsource,” says Anupam Jain of Everest Group.

As Economy Diversifies, Trinidad and Tobago Pushes for Major Infrastructure Upgrades in 2017

From the Tobago airport to roads to ports to power generation, 2017 is set to be a big year for infrastructure upgrades in Trinidad and Tobago.

Outsourcing and Global Services Outlook 2017: Everything Is Changing

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds — and perhaps better positioned for the wider evolution already underway.

Air Canada Begins Twice-Weekly Flight from Toronto to Trinidad and Tobago

"Consistent, reliable, and competitive air access is the lifeblood of any modern economy," says Trinidad and Tobago's tourism minister.

Ahead of the Pack: How Trinidad and Tobago Outpaces Nearshore Competitors in Key Site Selection Criteria

A country that wasn’t on the radar for most multinationals a decade ago is now moving to the front of the pack.

Trinidad and Tobago Among Regional Leaders in Educational Improvement

Among the 10 Latin American and Caribbean nations tested by the OECD, Trinidad and Tobago ranked fourth behind only Argentina, Chile, and Uruguay.

Trinidad and Tobago Plans to Make Public/Private Partnerships a Larger Part of Infrastructure Development

The benefits for companies come in a plan to “provide 50% tax relief and other appropriate fiscal incentives to businesses."

TSTT’s Data Center in Trinidad and Tobago Becomes Global Leader with Rated 3 TIA-942 Certification

"Thanks to its Rated 3 TIA-942 Certification, TSTT has positioned itself among the top data centers worldwide."

Small Islands, Big Data: Charting the Ongoing Growth of Data Centers in Trinidad and Tobago

The data center market is booming the world over. Trinidad and Tobago has been keeping up with the pace and made great strides in recent years.

New Sandals Resort in Trinidad and Tobago to Add Hundreds of Millions of Dollars to Economy

Finance Minister Colm Imbert: "Over 1,500 employees are expected to be engaged. Hundreds more will be employed in indirect activities."

Rise of the Machines: How Robotic Process Automation Is Changing Outsourcing and Financial Services

Automation is increasingly critical to outsourcing, financial services, and customer service. Blending this technology with the right human talent is the key. “You can never replicate certain decision making,” says Frances Karamouzis of Gartner.

Brentwood Town Centre Is Bringing Another Business Cluster to Trinidad and Tobago

Tamana InTech Park opened in 2014 and now another major development is adding even more choice for companies that want to set up an office in Trinidad and Tobago.

Cargo Consolidators Is Exploring Drone Shipping in Trinidad and Tobago to Improve Logistics

Cargo Consolidators Agency Limited, a logistics company based in Trinidad and Tobago, is exploring a partnership with AeroLift eXpress on drone technology.

Increasing Competition Is Leading to More Connectivity and Lower Prices in Trinidad and Tobago

Trinidad and Tobago is the jewel of the Caribbean when it comes to telecom infrastructure and connectivity, and the nation is currently benefitting from increased competition.

Trinidad & Tobago Proves Its Case as a BPO Destination with Inaugural 2-Day Summit

Based upon the reactions of attendees to the TTIFC International Outsourcing Summit 2016, the world is starting to see Trinidad and Tobago's potential as a BPO destination.