Jamaican contact center outsourcing company itelBPO announced yesterday that it has sold 15% ownership stakes to Portland Private Equity, a Jamaican private equity firm, and PanJam Investment Limited, a publicly traded Jamaican investment company listed on the Jamaican Stock Exchange. ...

Unisys Corporation (NYSE: UIS) today announced that Bancolombia (NYSE: CIB) has selected Unisys to support the bank’s digital transformation. Unisys will provide secure digital workplace service capabilities supporting more than 24,000 employees, including a help desk that typically processes more ...

Prior to the OAS General Assembly held last month in Medellín, Colombia, member countries of the Organization of American States proposed to strengthen the use of technology to combat corruption in The Americas. “According to the Corruption Perception Index prepared ...

Amazon Web Services (AWS) (NASDAQ: AMZN) announced in Bogotá yesterday that it would activate an edge location in Colombia by the end of 2019, making Colombia Amazon AWS’s first Latin American network access point outside of North America or Brazil. ...

“There’s a marketing arms race,” says Johan Gott of AT Kearney. “Who can get their message out?”

Colombian authorities believe that Nieto is linked to a large drug-trafficking network that has been operating for more than a decade.

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds — and perhaps better positioned for the wider evolution already underway.

A country that wasn’t on the radar for most multinationals a decade ago is now moving to the front of the pack.

The downtime was reportedly due to Bancolombia's failure to renew a domain.

Silvestre Melo is an outsourcing professional with a career spanning over 20 years in the US and Latin America, leading teams from Nortel, PwC, Pepsico, and others, from Brazil to the USA and destinations in between. After recently visiting Trinidad ...