Companies are seeing that RPA saves time and money while reducing errors and creating opportunities. "We see this more as a highway for growth," says Juan Felipe Giraldo of Bancolombia.

PwC report: “Traditional institutions are transforming themselves at a pace not seen before with greater urgency than in most other markets."

A country that wasn’t on the radar for most multinationals a decade ago is now moving to the front of the pack.

Nearly three-fourths of CEOs believe that the next three years will be more critical for their industry than the previous 50.

The Trinidad & Tobago International Financial Centre (TTIFC) is hosting its first ever International Outsourcing Summit June 15-16 in Trinidad & Tobago’s capital city, Port of Spain. The event highlights Trinidad & Tobago’s benefits and advantages as a nearshore Business ...

Silvestre Melo is an outsourcing professional with a career spanning over 20 years in the US and Latin America, leading teams from Nortel, PwC, Pepsico, and others, from Brazil to the USA and destinations in between. After recently visiting Trinidad ...