Teleperformance Applauded by Frost & Sullivan for its Strong Growth, Vison and Operational Practices in the Latin American Nearshore Customer Experience Outsourcing Market

Smart enterprises have already deployed telework and work-from-home strategies. With the coronavirus pandemic and travel bans, now is the time for less proactive companies to catch up...and fast! Some of the most knowledgeable experts in business share their insights.

Among the top five — ADP, Teleperformance, Accenture, Conduent, and Paychex — are several with a focus on financial services.

Finance TnT’s Loren Moss attended the 2017 Outsource to the Caribbean Conference held at the Iberostar Resort in Montego Bay, Jamaica last month, where he was able to talk with CAIPA and JAMPRO president Diane Edwards. CAIPA, or the Caribbean ...

Customers and providers that adopt the “as a service” model will find themselves relatively insulated from political winds — and perhaps better positioned for the wider evolution already underway.